Tech support at Quicken & Quicken Bill Pay had asked me to use control and function keys to invoke special functions in the program. Within the on-line pop up, holding down ctrl-F3 and clicking 'Contact Info' allows refresh of the contacts with the QBP server. Holding ctrl-Shift while clicking File->File Operations->Validate does a "Super Validate."
Neither of these worked so, after some investigation, this is the resolution. Hold the fn key and then strike the function key to get the effect of just the function key in Windows. That is, to get F3, hold down the fn key and press F3. To get ctrl-F3 hold down ctrl, fn, and press F3.
The solution for ctrl-Shift is different. By default it is mapped by Paralellels as the key combination that simulates the right mouse click. You can change that mapping by navigating the Parallels menu thus: Desktop -> Preferences -> Keyboard -> Mouse Right Click. From that screen you can either turn off the emulation or remap to another key combination. Once that's done Windows will recognize the ctr-shift combination.
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